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About the Team The team at ZF in Shanghai is dedicated to driving innovation and excellence in the automotive industry. We work collaboratively across departments to ensure seamless project execution and customer satisfaction. Our dynamic environment fosters growth and development, making us a leader in the market. What you can look forward to as Key Account Manager: ● Develop new customers, new reman business, and pursue penetration opportunities (OES2/OES3) of service parts to achieve sales revenue and margin targets. ● Manage OES projects in accordance with ZF's new project launch standard process. ● Follow up on open order status and expedite overdue parts to meet customer requests. ● Obtain and verify customer forecast information to schedule demand properly. ● Manage product life cycle under commercial aspects and support EOP parts supply plan negotiation between suppliers and OES customers to meet customer demand with lower inventory cost. ● Coordinate with the demand planning team to track excess stock and ensure provision value is lower than the target. ● Resolve commercial issues related to GT invoices and support the collection of outstanding overdue AR. ● Build a strong network with ZF OE Sales and global OES Key Account Managers to ensure the team handles all service parts business. ● Maintain regular proactive customer contact to secure seamless pre-NPI and NPI processes. ● Support the Manager in preparing regular reports according to management requirements, such as OES monthly reports, OP, and forecast reports. Your Profile as Key Account Manager: ● Bachelor’s degree. ● At least 3 years of work experience in an automotive tier 1 or tier 2 company. ● Proficient in MS-Excel, PowerPoint, etc. ● Strong pricing negotiation skills. ● Excellent communication skills both internally and externally. ● Good understanding of other countries’ cultures. ● Fluent in English, both oral and written. Why you should choose ZF in Shanghai: ● Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support, and a flexible working environment. ● Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all. ● Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues, and shape the future with us.