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MWM China is looking for a Territory Manager in China to support the company’s initiative to promote Engine products and services in China. In this position, Territory Manager would work overseeing the sales activities of the segment for the responsible accounts/territory.
MWM is one of the world’s leading brands in the market segment of highly efficient, eco-friendly cogeneration plants for decentralized energy generation with combined heat and power (CHP). Operating under the name Caterpillar Energy Solutions, the Mannheim-based company founded 1871 by Carl Benz looks back on its MWM brand with more than 150 years of experience in the development and optimization of gas engines and power generators for natural gas, biogas and other special gases.
Responsibilities:
61 Taking on and processing customer enquiries for engine and service sales
61 Consulting on, preparing and follow-up on customer-specific offers
61 Development of flexible solutions for customer needs
61 Conducting the contract negotiation and signing (technically and commercially)
61 Collaboration across departments; close cooperation with local Project Management Team, Service Team, and headquarter in Mannheim, Germany
61 Participation in trade fairs and representative events
61 Counseling assigned Accounts (Distributors/Partners) in developing MWM sales capability
61 Supporting the rollout of new products
61 Others assigned by supervisors.

Skill Descriptors
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Working Knowledge:
61 Communicates the importance of customer needs/expectations and commits to resolving them.
61 Researches and verifies customer needs and expectations.
61 Solicits customer satisfaction feedback and acts on improvement opportunities.
61 Helps link organizational objectives to customer needs and expectations.
61 Meets regularly with customers to understand their wants, needs and expectations.

Industry Knowledge: Knowledge of the organization's industry group, trends, directions, major issues, regulatory considerations, and trendsetters; ability to apply industry knowledge appropriately to diverse situations.
Level Working Knowledge:
61 Discusses industry-specific flagship products and services.
61 Demonstrates current knowledge of the regulatory environment for industry segment.
61 Describes the contribution of own function as it relates to the industry segment.
61 Participates in major industry professional associations; subscribes to industry-specific publications.
61 Currently works with a major industry segment and associated functions and features.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Working Knowledge:
61 Applies an assigned technique for critical thinking in a decision-making process.
61 Identifies, obtains, and organizes relevant data and ideas.
61 Participates in documenting data, ideas, players, stakeholders, and processes.
61 Recognizes, clarifies, and prioritizes concerns.
61 Assists in assessing risks, benefits and consideration of alternatives.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Working Knowledge:
61 Delivers helpful feedback that focuses on behaviors without offending the recipient.
61 Listens to feedback without defensiveness and uses it for own communication effectiveness.
61 Makes oral presentations and writes reports needed for own work.
61 Avoids technical jargon when inappropriate.
61 Looks for and considers non-verbal cues from individuals and groups.

Negotiating: Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.
Level Working Knowledge:
61 Works to achieve win-win in negotiations, rather than taking a win-lose approach.
61 Focuses on issues rather than personalities.
61 Uses active listening and probing techniques to surface problems, issues, and interests.
61 Demonstrates a willingness to examine own position.
61 Presents own position and listens attentively to position of others.

Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Working Knowledge:
61 Provides prompt and effective responses to client requests and interactions.
61 Monitors client satisfaction levels on a regular basis.
61 Alerts own team to problems in client satisfaction.
61 Differentiates the roles and responsibilities in a business relationship.
61 Works with clients to address critical issues and resolve major problems.

Business Development: Knowledge of business development tools, techniques and approaches; ability to explore and develop potential areas of business growth for the organization.
Level Basic Understanding:
61 Describes the main technologies and tools used in similar or competing products or services.
61 Identifies industry groups that would benefit from the organization's products and services.
61 Identifies potential markets for the organization's products or services.
61 Assesses the key components of an organization's business development plan.

Value Selling: Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Level Working Knowledge:
61 Uses 'value selling' techniques to successfully engage customers.
61 Researches the customer's industry and organization before attempting sales calls.
61 Discusses issues and considerations regarding current 'value selling' practices and recommends potential improvements.
61 Quantifies proposed costs, benefits and value in customer terms.
61 Defines and documents value-added activities and their benefits to customers beyond the initial sales transaction.
up to 50% travel

This position requires the candidate to work a 5-day-a-week schedule in the office.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.